Floating Fountains for Lakes & Ponds

WARRANTY INFORMATION

Every Eagle Fountain comes with a manufacturers limited warranty against manufacturing defects only. Our EFS1900, EFS2000, EFL190 and EFL250 fountain pumps only have a 3 year limited warranty against manufacturing defects effective on fountains shipped after 08/15/2006. Our EFS3000 and EFL350 pumps have a 3 year limited warranty and our EFS1750 and EFL150 fountains have a one year limited warranty. Eagle Fountain Works, Inc. also warranties the fountain floatation body and timer controls for 1 year against manufacturing defects and also against cracking, breakage and malfunction while the fountain is in normal use. DO NOT CUT THE PUMP CORD OR DISASSEMBLE THE PUMP! Cutting the pump service cord OR DISASSEMBLING THE PUMP for any reason will void the pump warranty! WE CANNOT REPAIR DISASSEMBLED PUMPS! Do not use an extension cord to power your fountain as voltage drop will occur and damage your pump. Intentional abuse or misuse of the fountain or its components in any way will void all warranties. Eagle fountains are intended to be used only in freshwater and operated on a timer controlled circuit for 10 to14 hours per day which extends the pumps seal life, 24/7 operation will shorten the seal life of any pump. DO NOT OPERATE ANY EAGLE FOUNTAIN IN SWIMMING POOLS OR SPAS OR WHEN BATHERS ARE PRESENT. DO NOT SWIM NEAR FOUNTAIN! ANCHOR ROPE ATTACHED! Eagle Fountains are not intended for use in saltwater or in any body of water where water temperature exceeds 90 degrees Fahrenheit. Always keep fountain pump at least one foot above ground level so that sand and debris are not pulled directly into pump inlet. If your pond water is 5’ deep or less, call & order a pump protector before your pump gets in the mud and burns out the seals/ bearings! All fountain components (excluding pumps & service cord) are made of heavy duty PVC to assure years of rugged, dependable service. If it becomes necessary to return a fountain or a fountain component for any reason CALL 1-800-351-8814 BEFORE YOU SHIP THE RETURN!  Buyer is responsible for all shipping/packaging costs associated with the return. Pump seals are not covered under the warranty. Seals are a normal wear item similar to brakes on a car. Heavy particulate concentrations in the water from sand, dirt, clay, etc. and extended run schedule all directly effect seal life. In addition any animal chews to the service cord are not covered under the warranty. If you have muskrats/beavers in your area the please protect your power cord by putting it inside a section of heavy duty garden hose. Any abuse or misuse of any fountain or fountain component will void all warranties. Animal chews on service cords, power surges, pumps operated using extension cords, lightning strikes or any failure of any component do to misuse or acts of God are not covered under the warranty.

Upon receipt we will inspect any returned item and determine if the item is defective under the warranty period. If the item is determined to be defective under the warranty then Eagle Fountain Works, Inc. will repair or replace the covered part at no cost for the covered part. However if additional items are required to complete the repair or replacement such as service cord, float, splice kits, plugs, piping, spray heads, etc. then these items will be charged to the customer. Light bulbs in our EFL lighted fountains are not covered under the warranty, as these are normal replacement items.

Eagle Fountain Works, Inc. warranties our fountains and their component parts only. By purchasing any product from Eagle Fountain Works, Inc. the customer agrees to the terms and conditions of this warranty statement in it’s entirety and further agrees to hold Eagle Fountain Works, Inc. harmless for any personal injury or collateral property damage of any kind whatsoever resulting from the use of any product sold by Eagle Fountain Works, Inc.

The fountain warranty starts from the date the fountain is shipped to the customer. No other warranty expressed or implied will take precedence over the conditions of this written and published warranty statement.     

Eagle Fountain Works, Inc.                                                                                  Revised 011/15/07.

Copyright © 1998-2007 Eagle Fountain Works, Inc. All rights reserved.